Privacy Policy

The Privacy Policy of Randoncorp based on the principles of its commitment to transparency and respect in relations with its users.

We know that you care about your personal data and we want you to trust the Randoncorp to use your personal data with care. This Privacy Policy will help you understand about the protection and processing of personal data collected by us.

Take a few moments to learn about our privacy practices, and if you need clarification, contact us by e-mail dpo@empresasrandon.com.br or through the data subject’s portal.

The Randoncorp or partners responsible for the operation handle any personal data provided by you or collected by the Randoncorp through other monitoring technologies.

This Privacy Policy also applies to the marketing content of the Randoncorp, including offers and advertising for products and services of our companies, which we present to you on websites, platforms and third-party applications based on your information on the use of our platforms. These third-party platforms will generally have their own Privacy Policies, read it before using these platforms.

It is important to know that ‘personal data’ means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

You (data subject) shall have the right to withdraw his or her consent at any time, and the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We may collect personal data from a variety of sources. These include:

 Personal data you provide to us;
 Personal data that we collect automatically, and
 Personal data that we collect from other authorized sources.

You may asked for your personal data when you contact us. The Randoncorp may share their personal data between group companies and use them in accordance with this Privacy Policy. We may also associate this data with other information to improve our products, services, content and advertising.

Your personal data processed lawfully, fairly and in a transparent manner:

 Personal data that you provide us. We collect information about your use of our services and products, such as the type of content you view or interact with, or the frequency and duration of your activities. We also collect personal data that you provide to us when you subscribe to an advertising newsletter, fill out a form or register an account to buy our products. In these actions, we may request some of your personal data, such as your name, date of birth, email, address, phone number.
 Personal data that we collect automatically. We also collect and store certain types of personal data whenever you interact with us online. We use cookies and tracking technologies to obtain personal data whenever your internet browser accesses our platforms or advertisements and other content offered by the Randoncorp or on your behalf on other partner platforms. Examples of the types of personal data we collect include IP address, location data, computer information, time zone settings, types and versions of plug-ins used by the browser. During part of your browsing on the platforms of the Randoncorp we may use software tools to measure and collect information about the session, including page response times, download errors, duration of visits to certain pages and information regarding your interaction with its. We may collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
 Personal data that we collect from other authorized sources. We collect personal data from other sources, including third parties with whom we have trusted partnerships and on third party platforms where we operate the Randoncorp accounts. For example, when using the “like” on Facebook. In addition, we receive information about your interaction with our advertising to gauge whether it is relevant and successful.

Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation only shall apply if it is in accordance with the law or the interests of the data subject.

We understand the importance of taking additional precautions to protect the privacy and safety of children and adolescents who may use the Randoncorp platform.

Most of our platforms are intended for use by adults. The processing of children's personal data will shall only to the extent that consent is given or authorized by the holder of parental responsibility over the child.

The Randoncorp make reasonable efforts to verify if that consent given or authorized by the holder of parental responsibility over the child, taking into consideration available technology.

Coletamos, processamos e divulgamos seus dados pessoais apenas para fins específicos e limitados. Por exemplo, para processar os seus pedidos, para desenvolver e melhorar os nossos produtos, serviços, métodos de comunicação e funcionalidade das nossas plataformas, para lhe oferecer produtos e comunicações personalizados, bem como publicidade direcionada e recomendações de produtos. Também podemos criar perfis analisando informações sobre seus hábitos de navegação, pesquisa e compra online e suas interações com as comunicações de nossa marca, construindo segmentos (criando grupos que compartilham características comuns) e colocando seus dados pessoais em um ou mais desses segmentos.

A Randoncorp processa seus dados pessoais por meios automatizados. Uma decisão automatizada é uma decisão tomada exclusivamente por meios automáticos.

Podemos coletar, processar e divulgar seus dados pessoais para os seguintes fins:

 Processar e responder aos seus pedidos ou contactá-lo para responder às suas questões e/ou pedidos;
 Para desenvolver e melhorar nossos produtos, serviços, métodos de comunicação e a funcionalidade de nossos sites;
 Para comunicar e gerir o seu registo e/ou subscrição da nossa newsletter ou outras comunicações;
 Para autenticar a identidade das pessoas que nos contactam por telefone, meios eletrónicos ou outros meios;
 Para efeitos de formação e garantia de qualidade;
 Compreender e avaliar a evolução dos interesses, desejos e necessidades dos consumidores, para melhorar o nosso website, as nossas plataformas, os nossos produtos e serviços atuais e/ou desenvolver novos produtos e serviços; e
 Para fornecer a você produtos e comunicações personalizados, bem como publicidade direcionada e recomendações de produtos.

Quando aplicável, pediremos o seu consentimento para processar os seus dados pessoais e, quando tiver dado o seu consentimento para atividades de processamento, terá o direito de retirar o seu consentimento a qualquer momento.

Há um interesse legítimo em processar seus dados pessoais em muitos casos. Esta base jurídica utilizada sempre que necessário para alcançar um objetivo fundamental, por exemplo, auxiliar na execução de um contrato ou otimizar um serviço, e não compromete os seus direitos como pessoa singular. Podemos assegurar-lhe que, se o interesse legítimo for utilizado como motivo para processar os seus dados pessoais, manteremos um registo dessa ação e terá o direito de solicitar essa informação.

Também processamos seus dados pessoais para executar um contrato do qual você é ou será parte. Por exemplo, precisamos processar seus dados pessoais para fornecer um produto ou serviço que você comprou.

Também processamos seus dados pessoais quando necessário para cumprir uma obrigação legal.

The Randoncorp can also use your personal data to build profiles. We create profiles through the analysis of information about your online browsing, research and service acquisition habits, and your interactions with the communications of our brands, through the construction of segments (creation of groups that share common characteristics) and placement of your personal data in one or more segments. These segments are used by the Randoncorp to personalize the platforms, the website and our communications to your needs (such as showing you relevant content when you visit our site, or in a newsletter addressed to you), and to show you offers and relevant advertising for our brands on the Randoncorp' platforms, and on third party websites. The segments can used for third party campaigns on our platforms. The Randoncorp create profiles with your data as long as you have given us your consent to do so, for example, by accepting the placement of cookies in your internet browser or by subscribing to newsletters from one of our brands in your email.

Você pode, a qualquer momento, retirar seu consentimento para impedir o uso de seus dados pessoais dessa forma, usando a seção de gerenciamento de cookies de nossa Política de Cookies ou cancelando a assinatura para usar seu endereço de e-mail se você se registrou em um dos sites ou se inscreveu em um boletim publicitário.

A Randoncorp poderá coletar dados pessoais com o seu consentimento:

 Em nossas plataformas de acordo com o que você vê e como interage com nosso conteúdo;
 Na nossa publicidade digital que apresentamos nas plataformas sociais e outros websites; e
 Nos formulários, você preenche online e nos envia com seus interesses.

Também monitoramos os produtos nos quais você clica em nossos anúncios e passamos a fazer o pedido ou compra de um produto ou serviço. Além disso, se você solicitou nosso contato por e-mail, SMS, WhatsApp ou outro meio de comunicação, um registro é feito ao abrir, ler ou clicar em seu conteúdo para ver o que lhe interessa, para que possamos oferecer a você mais conteúdo que nós pensamos que você gosta.

Por vezes, com o seu consentimento, podemos utilizar a sua localização atual para lhe oferecer publicidade relativa a promoções ou eventos locais que pensamos ser do seu interesse.

COMPARTILHAMENTO DE DADOS ENTRE EMPRESAS RANDON

Informamos que podemos compartilhar seus dados entre a Randoncorp. Portanto, saiba que todas as nossas empresas seguem o mesmo padrão de proteção de dados pessoais e cumprem as mesmas finalidades de uso de seus dados descritas nesta política como:

 Para o desenvolvimento de novos produtos e serviços;
 Oferecer produtos e serviços que melhor atendam aos seus interesses; e
 Gerar dados estatísticos e agregados sobre o uso de nossos produtos e serviços e perfis de usuários.

Para saber mais sobre a estrutura societária da Randoncorp, acesse nosso site de relações com investidores (https://ri.randoncorp.com/).

Please be advised that we may share your data between Randoncorp. Therefore, know that all our companies follow the same standard of personal data protection and comply with the same purposes for using your data described in this policy as:

 For the development of new products and services;
 To offer products and services that best meet your interests; and
 To generate statistical and aggregated data about the use of our products and services and user profiles.

To learn more about the corporate structure of Randoncorp, access our investor relations website (https://ri.randoncorp.com/).

The Randoncorp may share personal data within the group or with third parties for the purposes described in this Privacy Policy. If the company make an international transfer of personal data, we will ensure that it have an adequate level of protection.
The international transfer of personal data may be carried out when there is:
Specific consent from the holder;
Need for the execution of a contract;
Need to protect the life or physical safety of the holder or third partis; and,
Need to execute public policies or legal attributions of a public service.

For the Randoncorp, privacy and the protection of their personal data are important. We make every effort to protect your personal data from misuse, interference, loss, unauthorized access, modification or disclosure.

We keep your personal data for as long as necessary for processing. We keep personal data for as little time as possible, after which we will take steps permanently delete it.

The Randoncorp facilitate the exercise of data subject rights. You can exercise these rights at any time.

For your knowledge, we describe below some of your rights, but we emphasize that we comply with all your rights in accordance with current personal data protection act:

 The right to information. You data holder has the right to be given concise, transparent, understandable and easily accessible information, using clear and simple language, on how we use your personal data and on your rights. For this reason, we present this Privacy Policy.
 The right of access and rectification. You data holder has the right to access your personal data, as well as to rectify your inaccurate personal data, or to complete them if they are incomplete.
 The right to data portability. The personal data you provided us with may be portable. This means that can transferred, copied or transmitted electronically in certain circumstances, when requested.
 The right to delete personal data. Under certain conditions, you, the data owner, have the right to obtain from the controller the deletion of your personal data. If you wish to delete your personal data, please inform us and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer necessary for any purpose and we not required by law to maintain it, we will use our best efforts to permanently delete, destroy or anonymize it.
 The right to restriction of processing. Under certain conditions, you have the right to limit the processing of your personal data.
 The right to erasure (‘right to be forgotten’). You have the right to object at any time, for reasons related to your particular situation, to the processing of personal data concerning you. In particular, when personal data processed for direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him for the purposes of said marketing (receiving e-mails from notification).
 The right to revoke consent. If you have given your consent to our use of your personal data, you have the right to withdraw your consent at any time by communicating your intention to us through the contacts provided.
 The right related to automated individual decision-making, including profiling. You have the right not to be subject to decisions solely based on automated processes that produce legal effects or other significant effects. In general, it has the right to obtain human intervention, to obtain a justification for the decision obtained after an evaluation and to challenge the decision.

Any supplementary information or advice on your rights can obtained through the regulatory authority in accordance with current data protection act.

The Data Protection Officer (DPO), responsible for the protection of personal data, appointed by the Randoncorp can contacted at e-mail dpo@empresasrandon.com.br or through the data subject’s portal on our platforms.

DATA SUBJECT’S PORTAL
Link: portaldotitular.randoncorp.com

If you have any questions about this Privacy Policy or the processing of personal data, please contact us. We inform you that we have a dedicated team to answer your request or question.